PRAJAVANI

PRAJAVANI

URL:  http://prajavani.ap.nic.in

• Effective G 2 C interface
• Use of  local language - Telugu
• Cut down Centralization
• Ensure Quick Response
• Ensure Quality of Response

Thus make  a  SMART  District Governance through e-Governance
Approach

• Gives application at kiosk
• Forwarded to call center
• Marked to officer with due date
• Info to applicant : to whom marked and time limit
• Officer to feed in response
• See  response  at kiosk

Features of Prajavani

• Completely Web based – easy  to access for officers and service providers
• Entire application in Telugu
• Public Private Partnership is also possible
• Self employment opportunity for Rural Youth is possible
• Only a PC with internet is needed at dept.s.
• Provision for extension of time
• Provision for interim replies
• Provision for linked appeal
• Continuous monitoring through call center

ADVANATAGES

• No Need to come to the Collectorate
• Thus saves lot of time and money
• Officers to feed in response
• See responses  at kiosk
• Officers can be monitored at various levels
• Centrally based web application for the entire State
• Available at Mandal level
• Can go down to village level
• Quality of response is monitored by the applicant himself
• Built in officer wise monitoring and appraisal system
• Inherently automated process